Clinical-system uptime
A failed node in a clinical workflow is not an IT inconvenience. We quote spare kits and RMA handling with the hardware so failure has a written response.
Industries · Healthcare
Uptime first, paperwork in writing
Compute, storage, networking and secure deployment services for providers and clinics - scoped so clinical systems stay up, PHI handling is explicit, and nothing is claimed that has not been agreed in writing.
Clinical operations cannot wait on a procurement cycle. We quote infrastructure and deployment as separate lines with stated lead times, confirm the PHI boundary before work starts, and keep escalation paths written down so a failed component has a named response.
ScopedPHI and BAA boundary in writing
Documentedburn-in, asset and warranty records
Escalationpath agreed in the statement of work
Where we help
What we hear from healthcare buyers
These are the problems the scope is built against - not a generic feature list.
PHI boundary and paperwork
If an engagement touches protected health information, the scope names the data, systems and people with access before any work starts.
Storage and imaging growth
Imaging and clinical data keep growing. We source enterprise storage against a written bill of materials and plan the refresh before capacity runs out.
Vendor documentation
Compliance reviews ask for evidence. We provide the documents we actually hold and say plainly where we rely on you or on the platform vendor.
What we deliver
Lines we can put in a written quote
Hardware, services and automation are quoted separately so you can see what you are buying.
Clinical infrastructure
Servers, storage and networking for clinical and back-office workloads, with MPN confirmation before commitment.
Deployment with records
Rack and stack, burn-in and validation, imaging and on-site install with the work documented and handed over.
Microsoft 365 and Teams Phone
Tenant and telephony work scoped with your IT and compliance leads, with the cutover plan documented.
Administrative automation
Inbox and scheduling-inquiry automation with human escalation and no clinical decision-making. We do not sell diagnostic or treatment automation.
Procurement on PO
Quotes on purchase order with line-item pricing and the documentation your business office requests.
Lifecycle and spares
Spares, RMA handling and warranty tracking agreed before the first order, so support does not depend on a verbal understanding.
Honest limits
What we will not claim
If a claim is not in a signed scope, it is not a commitment.
Read this before you ask us for a proposal.
- We do not claim HIPAA certification - there is no such certification. HIPAA compliance is a shared responsibility; we scope PHI handling, sign a business associate agreement where one applies, and document the controls we operate.
- We do not claim 24/7 coverage unless your statement of work says so. Support hours and escalation are written down per engagement.
- We do not sell or claim clinical decision support, diagnostic AI or treatment recommendations.
Talk to a person
One contact from requirement to invoice.
- Email [email protected] with the requirement or BOM.
- Call +1 307-207-0033, East Coast business hours.
- Book a 30-minute working session on the demo page.
Questions
Healthcare questions we answer in writing
Will you sign a business associate agreement?
Where an engagement touches protected health information, the BAA and the PHI boundary are agreed in writing before work starts. If we cannot work under your BAA terms, we will say so before you issue a purchase order.
Are your automation tools HIPAA-compliant?
We do not claim a certification. We scope where PHI is allowed to flow, keep clinical decisions with your staff, and document the controls we operate so your compliance lead can review them.
What support do you provide?
Support hours and the escalation path are written into the statement of work. We do not claim 24/7 coverage on this page; if a coverage window matters for your site, put it in the requirements and we will confirm what we can meet.
Can you replace failed hardware quickly?
Spare kits and RMA handling are quoted with the hardware. Lead times are stated on the quote and re-confirmed before the order is accepted.
Bring us the workflow
Tell us what costs you the most time and we will say - in writing - whether hardware, deployment services or automation is the right fix.